Care Team Support Specialist
Full Time • Hybrid - US
Job Description
Are you a dependable and flexible caregiver who enjoys both providing hands-on care and being part of an office team? Freedom Home Care is seeking a dedicated Care Team Support Specialist to join our growing organization. This unique hybrid position offers guaranteed 40 hours per week in a dynamic role that bridges the gap between field caregiving and office support.
As a Care Team Support Specialist, you will step in for last-minute caregiver call-outs, help start new client cases, and assist in the office when not in the field. If you thrive in a fast-paced environment, love solving problems, and are passionate about making a difference, this is the role for you.
Key Responsibilities
Field-Based Duties
- Provide in-home care coverage for client visits when other caregivers are unavailable.
- Cover open shifts due to call-outs, including early mornings, evenings, or weekends as needed.
- Launch new client cases, ensuring quality care and consistency from the start.
- Deliver personal care, companionship, and light homemaking according to client care plans.
- Communicate effectively with the care coordination team about schedule changes and client updates.
Office-Based Support
- Assist the administrative team with general office duties when not in the field.
- Support scheduling, documentation, and communication with caregivers and clients.
- Participate in team meetings and help improve coordination between field and office staff.
Qualifications
- Prior caregiving experience required; CNA, HHA, or similar certification preferred.
- Valid driver’s license and reliable transportation required.
- Ability to adapt to a variable schedule with changing shift times.
- Comfortable with basic computer use and familiar with scheduling software.
- Excellent communication, problem-solving, and interpersonal skills.
Personal Attributes
- Adaptable: Embraces changing priorities and unpredictable schedules.
- Reliable: Can be counted on for last-minute coverage and consistent care.
- Collaborative: Works well with both office staff and caregivers in the field.
- Compassionate: Delivers care with empathy, professionalism, and respect.
- Resourceful: Thinks on their feet and finds solutions quickly.
Compensation and Benefits
- Guaranteed Pay: 40 hours/week, regardless of client cancellations.
- Paid Time Off (PTO)
- Retirement: SIMPLE IRA with 3% Company Match
- Health, Dental, and Vision Insurance
- Mileage Reimbursement
- Training and Career Development Opportunities
Join Our Team!
This is a great opportunity for someone who wants job stability, variety in their workday, and a meaningful role in a mission-driven organization. Join Freedom Home Care as a Care Team Support Specialist and become a key contributor to a team that values excellence, flexibility, and compassion.
Apply today and become a leader at Freedom Home Care!
Flexible work from home options available.
Compensation: $20.00 - $23.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)